After the beep.
Give callers a clear way to leave the details. Put in your name, trade and hours to draft three greetings you can record on your phone.
Your details, our wording.
Fill in the details and pick a tone. Each greeting tells the caller who they reached, what to leave and when they will hear back.
Your hours
Nothing you type is saved or sent. Copy what you need before you close the tab.
Your greetings, ready to read
Hi, you’ve reached Ridgeline Garage Doors, this is Luis. I’m on a job right now and can’t get to the phone. Leave your name, your address and what’s going on with the garage door, and I’ll call you back within the hour. You can also text this number, and send a photo if it helps. Thanks for calling.
Thanks for calling Ridgeline Garage Doors. We’re closed right now. Our hours are Monday to Friday, 7 AM to 6 PM. Leave your name, your address and what’s going on with the garage door, and we’ll call you back first thing when we open. You can also text this number, and send a photo if it helps. Talk soon.
Thanks for calling Ridgeline Garage Doors. We’re closed today for the holiday. Leave your name, your address and what’s going on with the garage door, and we’ll call you back when we open on our next business day. Enjoy the holiday.
Worth knowing
Record it somewhere quiet, smile while you read, and play it back once before you save it. A greeting that sounds rushed gets hung up on.
What callers need.
A clear order, with an estimated reading time.
Aim for a short message. The displayed time estimates 150 words per minute; names, numbers, pauses and your speaking pace can change the actual length.
A name, contact number, address and description give you more context when you return the call. Some jobs still need more questions or an on-site assessment before you can price them.
“Within the hour” is a promise. If the truck is two jobs deep, say “by the end of the day” and beat it.
What it can’t know. The greetings are put together from your answers and good practice, not written by somebody who knows your shop. Read each one aloud once and change anything that does not sound like you. Nothing you type is saved.
Give callers another way.
Text from your business number, get the customer’s photos with the message, and see which conversations are waiting for a reply. A greeting can tell callers to text, and the photo of the problem often comes with it.
The ones a skeptical owner asks, answered straight.
Keep the message focused on who they reached, what to leave and when you expect to reply. The displayed duration is an estimate at 150 words per minute. Read it aloud to check the actual timing and clarity.
Only if somebody will answer it. A greeting that promises an emergency line nobody picks up is worse than no promise. If you give one, say what counts as an emergency.
In the after-hours greeting, yes. It tells the caller you are closed, not ignoring them, and when to expect you.
A holiday greeting can explain when you are closed and when you expect to return messages. It gives callers clearer expectations, but cannot guarantee that they will wait or book.
No. The greetings are written in your browser and nothing is sent anywhere. Copy what you need before you close the tab.
Busy, not gone.
Texting from your business number, plus website forms and chat that keep the job details.
Try it free for 15 days. No credit card required.
