OnSiteCall

Spring snapped. Car’s inside.

Doors open. Jobs moving.

The spring that snapped at 6 AM, the opener that quit, the new insulated door. Price it from your book and put the tech on it before the coffee’s cold.

Origami garage door partly raised, with its tracks, spring, and overhead opener visible.

It won’t go past halfway.

The door comes in with a photo.

Customers describe what the door is doing on your website form and attach a photo of the springs or the opener. You know what to bring before you leave.

  1. A photo of the springs.

    Up to 8 photos on the form. Torsion or extension, you know before the drive.

  2. Chat that quotes the tune-up.

    Website chat answers from your price book, so the yearly tune-up gets your price.

  3. Add the emergency calls.

    The 6 AM call about the stuck car goes in as a lead and onto the board.

Leads

4 new this week
  • Rosa CastilloSpring snapped, car insideWebsite form6:14 AM
  • Carl OseiOpener stopped workingWebsite chatYesterday
  • Lena FoxNew insulated doorReferralMon
  • Kyle MorganKeypad and remotesAdded by youSun
4 leads this weekView all leads

Springs, openers and the yearly tune-up.

Repairs at flat prices and ranges, door and opener installs by the job, and the tune-up you can put on a yearly plan.

garage door

Your price book

Both springs, $285 to $420.

The OnSiteCall price book for a garage door business: repairs, installs and maintenance.
The actual OnSiteCall price book, shown with example garage door prices.
  1. Ranges for the repairs.

    Springs are $285 to $420 until you’ve seen the door. Quote the range, bill the number.

  2. Installs with their hours.

    A door replacement at five hours holds the morning on the calendar.

  3. The tune-up at one price.

    $129 per visit, ready for a once-a-year plan.

The tune-up, once a year, on its own.

Put the annual tune-up on a plan. The visit lands on the calendar in the month you pick, the tech sees it on the phone, and the invoice goes out when it’s done.

Every September.

Annual tune-up

Active

Once a year in September at 10:00 AM

The visits, at a glance

  1. Sep 2025Done
  2. Sep 2026Done
  3. Sep 2027Next
  4. Sep 2028On the calendar
Pause or skip a visit

Visits go on the calendar about 60 days ahead.

  1. Once a year, same month.

    Pick the month and the weekday. A visit on a day you’re closed moves to the next open day.

  2. Invoiced per visit.

    An invoice when each visit is done, with the pay link texted on its own if you want.

  3. Pause or skip, no texts sent.

    Pausing takes the visits off the calendar quietly. Skip one and put it back later.

Start with a draft.

Set up for garage doors.

The app drafts a garage door price book you edit, and picks the documents a repair-and-install trade needs. Put the tune-ups on yearly plans.

Set up for garage door

4 parts
  1. Price book

    “Draft garage door services with AI”, then change any name or price. Or import your CSV.

    One button
  2. Documents

    Service agreement, terms and conditions, change order and the notice of right to cancel.

    4 picked
  3. Yearly plans

    Tune-ups and safety inspections, once a year, invoiced per visit.

    Ready
  4. Website form

    What the door is doing, a photo of the springs, and a time that works.

    Paste one line
A house just before sunrise with the garage door open and lit, a car backed out onto the driveway and a service van at the curb.

Door’s up. Car’s out.

The spring’s in, the invoice is on their phone, and next year’s tune-up is on the calendar before you pull away.

See invoices

See you next fall.

Questions garage door owners ask.

Your prices, your customers, and the way your shop works.

Can customers send a photo of the door?

Yes. Your website form takes up to 8 photos, and customers can text photos to your business number. Both land on the lead.

Can I put tune-ups on a yearly plan?

Yes. A once-a-year plan puts the visit on the calendar in the month you pick, invoices it when it’s done, and can text the pay link on its own.

Can I see where my tech is?

When your tech chooses to share their location while the app is open, you see them on the live map. On the way, on site and done show on the board either way.

How do new requests come in?

From the form and chat on your website, or you add one yourself in a few seconds. Phone calls ring your own phone; they are not turned into leads for you.

Can I text customers from a business number?

Yes. Pick a local number and complete brand and campaign registration. Texting starts after approval and number linking; review times vary. OnSiteCall covers the registration fees.

Can my techs see my prices?

Only if you let them. Seeing prices in the field and adding items to a job are both off for technicians until you turn them on.

What happens when the crew loses signal?

Previously loaded job details stay available. Key field updates, checklists, photos, signatures, and receipts save on the phone and sync when the connection returns. Supported time punches also save offline with their original times. Text delivery and card processing need a connection.

Springs on the truck.

Get the next door moving.

Price it from your book, put the tech on it, and text the invoice when the door’s running.

Try it free for 15 days. No credit card required.

Almost ready.

Coming soon.

We’re opening OnSiteCall to new shops soon. Leave your email and we’ll tell you the day it opens.